The first step in the recruitment journey will be to complete an application form or submit your CV, this will depend on the vacancy that you are applying for. Application forms will generally ask questions based around the role in order to assess your experience, so this is an excellent opportunity to make yourself stand out. Don’t be shy in giving as much detail as you can about your skills and how they apply to the role.

If your application is successful, the Recruitment Team will set up an interview with the hiring manager for the position that you're applying for. After having a chat about MotoNovo Finance, we'll discuss the role you've applied for and how it fits into our organisation. We'll ask you questions relating to the postition you're applying for, your experience and skills. You'll also be able to ask us any questions you may have – we want to make sure that MotoNovo Finance is the right fit for you too! Interviews are a two way process and it’s just as important for you to find out about us as it is for us to get to know you.

Jade Burnell, Recruitment Consultant

I’ve worked at MotoNovo since 2009 starting as a Collections Advisor, working my way up to Specialist Collections Advisor and more recently being promoted to Collections Project Specialist. The word culture is used a lot, but at MotoNovo, it has real meaning. There’s a genuine feeling that we’re part of a positive, inclusive team here in the Collections department and I’m sure I’m not the only one to have been so impressed by the support and flexibility that we were offered when working through the pandemic!

One of the core values of MotoNovo Finance is that we believe in our people as individuals.  When you meet us, we want to get to know you as a person; your experience, your qualifications, your transferable skills and what makes you unique. Someone that will enhance our culture, and take our business to the next level.  Don’t be afraid to tell us about your achievements, be yourself and let your talent shine – we are rooting for you!

Since joining MotoNovo in 2016, I’ve seen first-hand how many opportunities there are for progression and personal development. I originally joined as a Personal Loans Advisor, before progressing into Team Leader and then into Manager. This year, I secured the Remote Account Team Manager position where I’ve been responsible for setting up a brand new team to ensure we're providing the best support for our dealers. I’ve met and worked with some brilliant people, been involved in some amazing charity activities including cycling from London to Paris and even set up a MotoNovo football team!

What happens after you meet us?

Depending on the role you've applied for, we may invite you for an additional interview or to an assessment day. Don’t worry - we'll make sure you are fully aware of each stage of the recruitment journey.

If you've been successful, a member of our recruitment team will call to make you an offer. This offer will include details of the salary and benefits that you can expect, and what the next steps will be. We want you to make the right decision when choosing MotoNovo Finance as the place to grow your career, so you don't have to accept straight away, but we'll certainly be looking forward to welcoming you to the team.

In the event that you are unsuccessful, we will make sure to inform you as soon as possible, and offer feedback on your interview. We may also take the opportunity to discuss other vacancies we have available that we feel you would be interested in.


For interviews - smart is best. However, the everyday dress code is smart casual – we respect our people as individuals, so we believe that you can make a great impression whilst bringing your own personal taste and style to the business!

We have limited parking, so can only offer these spaces to candidates with specific access needs. We are based in Cardiff City Centre, with numerous nearby parking options, we are also adjacent to Cardiff Central Station and a number of bus routes.

Unless you have been briefed in advance, there is nothing specific you will be required to bring, however you are welcome to bring any research or notes you have made into your interview or to the assessment centre.

Unless you have been given a specific preparation brief, we recommend you prepare by browsing our website and learning about our products, history, and culture. But don’t forget about you – we’ll have questions on your previous experience, so know what you want to say.

We understand! A job interview can be an extremely stressful and worrying process. There are many people on hand who will support you and do their best to put you at ease throughout your time here (our reception team are incredible at settling nerves). We are all human and we truly want to meet the real you, so try not to worry. Remember - we get nervous sometimes too!

Two years on from the pandemic and a lot of remote working later, our colleagues have told us that they want flexibility in the future. As a result of this, we're trialling working one day a week in the office. We do understand that colleagues may prefer to work up to 5 days a week in the office, and that’s okay too. As you embark on your career with us, you may be asked to spend more time in the office to give you the opportunity to get to know your team and Manager, whilst we support you as you learn all the aspects of your new role.

Our teams wellbeing is our top priority and as a business, we'll always follow the latest government guidance. We've enhanced cleaning throughout the office which includes all desks being sanitised at the end of the day, and installed hand sanitiser stations throughout every floor.

Please contact us at, and we will be in touch as soon as we can.