- Department / Function Collections
- Location Cardiff City Centre
- Number of roles available 1
- Salary Up to £20,000 plus monthly bonus up to £350
- Closing Date 31/08/2018
The Collections department is responsible for minimising bad debt for the company and supporting our customers in financial difficulties, ultimately ensuring a fair customer outcome at all times.
Your daily conversations may vary from negotiating repayments of the customers arrears to the return of the company's asset. You will be speaking with vulnerable customers every day and will need to review many options available to them, putting the best outcome in place dependant on their situation.
We are looking for candidates that are comfortable in having difficult conversations with customers regarding their finance agreements. Empathy will need to be present during every call, we are looking for a candidate that can be very understanding of others circumstances.
For the full breakdown of responsibilities please download the job description.
We are committed to the achievement of equal opportunities.
Please be aware that MotoNovo Finance reserves the right to close this vacancy early should sufficient applications be received.